E-mail Hosting FAQ's
How do I access my email via a web browser?

You can use the following url to access your local email via the IMP webmail interface:

http://webmail.yourdomain.com (replace "yourdomain.com" with your actual domain name).

IMP Webmail is really useful if you need to access your email while traveling or if you do not have access to your home/work comupter, but it should not be considered a replacement for a standard email program that downloads email to your computer. The storage space that you have on the server is limited (the amount depends on your hosting plan), so you want to make sure that you periodically download or delete your email from the server as well as delete old sent email from your "sent-mail" folder.

PLEASE NOTE: IMP Webmail can only be used to read email that is stored on the server through a POP3 account, not email that is redirected to another address. IMP Webmail is not as as fully featured as a standard email program that downloads email locally to an email program such as Outlook or Eudora. We do not offer any specific support for this program and it is offered free of charge, but you use it a your own risk. Please refer to the help screens that are integrated into IMP for more information on how to use the program.

The IMP Webmail program uses IMAP4 which accesses your email directly in your mailbox instead of downloading it as POP3 email. Therefore it is really important that you occassionally download or delete email that is being stored in your mailbox as well as delete old sent email from your "sent-mail" folder or else your mailbox will fill up. If the total storage space used on of all of the mailboxes associated with your domain exceeds the email storage quota that is associated with your hosting plan, then any new email sent to your domain's email accounts will bounce until you free up some space by deleting/downloading old mail (including deleting sent mail).

If you have problems using IMP or do not like how it works, you might want to consider using a standard email program that downloads your POP3 email or reads it as IMAP4 on the server.

PLEASE NOTE: IMP Webmail is not available with subdomains, ie name.yourdomain.com.





Should you have any questions whatsoever, please feel free to contact our support staff.

Technical advisors are available to answer your queries Monday through Friday, 10:00 am to 10:00 pm Melbourne time.
Telephone 1300 304 699

Around the clock email support is available via:
support@globalserve.com.au